TaxSlayer Review: Is TaxSlayer Legit or Scam? And Complaints

TaxSlayer Review: Is TaxSlayer Legit or Scam? And Complaints

Tax season is here and you might be looking for a reliable and affordable online tax software to file your taxes. You may have heard of TaxSlayer, a popular tax preparation tool that claims to help you slay your taxes with ease. But is TaxSlayer legit or scam? And what are some of the common complaints about TaxSlayer? In this blog post, we will answer these questions and more, based on our research and experience with TaxSlayer.

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TaxSlayer Review

What is TaxSlayer?

TaxSlayer is an online tax software that allows you to file your federal and state taxes electronically. TaxSlayer was founded in 1992 and has been serving millions of customers since then. TaxSlayer offers four different plans to suit your tax situation: Simply Free, Classic, Premium, and Self-Employed. You can choose the plan that best fits your needs and budget.

Is TaxSlayer Legit or Scam?

TaxSlayer is a legit and reputable online tax software that has been in the business for almost 30 years. TaxSlayer is authorized by the IRS to e-file your tax return and has an A+ rating from the Better Business Bureau. TaxSlayer also has positive reviews from many customers who have used their service and praised their ease of use, accuracy, and affordability.

TaxSlayer is not a scam and does not engage in any fraudulent or deceptive practices. TaxSlayer is transparent about their pricing and features and does not charge any hidden fees or upsell you on unnecessary products. TaxSlayer also provides a 100% accuracy guarantee and a maximum refund guarantee, meaning that they will reimburse you for any penalties or interest caused by a calculation error on their part, and that they will help you get the biggest refund possible.

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What are some of the complaints about TaxSlayer?

No online tax software is perfect and TaxSlayer is no exception. Some of the common complaints about TaxSlayer are:

  • Limited customer support: TaxSlayer does not offer live chat support or phone support for their free and classic plans. You have to upgrade to the premium or self-employed plans to get access to phone and email support from a tax expert. Some customers have reported long wait times and unhelpful responses from the customer service team.
  • Difficulty uploading documents: TaxSlayer does not allow you to upload your W-2 or 1099 forms directly from your employer or financial institution. You have to manually enter the information or take a picture of the forms with your smartphone or tablet. Some customers have found this process tedious and error-prone.
  • Lack of advanced features: TaxSlayer does not offer some of the features that other online tax software do, such as importing your previous year’s return, linking to your bank account, or providing audit defense. TaxSlayer also does not support some of the tax forms that are required for complex tax situations, such as trust distributions, foreign income, or alternative minimum tax .

Final Verdict

TaxSlayer is a legit and affordable online tax software that can help you file your taxes quickly and easily. TaxSlayer is suitable for people who have simple to moderate tax situations and who are confident in their tax knowledge. TaxSlayer offers a free plan for basic filers and a low-cost plan for self-employed and business owners. TaxSlayer also provides a 100% accuracy guarantee and a maximum refund guarantee, giving you peace of mind and value for your money.

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However, TaxSlayer is not without its drawbacks. TaxSlayer has limited customer support and does not offer live chat or phone support for their lower-tier plans. TaxSlayer also has difficulty uploading documents and does not support some of the advanced features and tax forms that other online tax software do. TaxSlayer may not be the best option for people who have complex tax situations or who need more guidance and assistance from a tax professional.

To summarize, here are the pros and cons of TaxSlayer in a tabular form:

Table

Pros Cons
Affordable and transparent pricing Limited customer support
Easy to use and navigate Difficulty uploading documents
100% accuracy guarantee and maximum refund guarantee Lack of advanced features and tax forms

Frequently Asked Questions and Answers

Here are some of the frequently asked questions and answers about TaxSlayer:

  • Q: How much does TaxSlayer cost?
  • A: TaxSlayer offers four plans: Simply Free, Classic, Premium, and Self-Employed. The Simply Free plan is free for both federal and state filing and supports the Form 1040 and the standard deduction. The Classic plan costs $17 for federal filing and $32 for each state filing and supports all tax forms and itemized deductions. The Premium plan costs $37 for federal filing and $32 for each state filing and includes priority support, live chat, and tax expert assistance. The Self-Employed plan costs $47 for federal filing and $32 for each state filing and includes all the features of the Premium plan plus self-employed tax guidance and deduction finder.
  • Q: How do I pay for TaxSlayer?
  • A: You can pay for TaxSlayer with a credit card, debit card, or PayPal. You can also choose to deduct the fee from your refund, but this will incur an additional $25 processing fee.
  • Q: How long does it take to file with TaxSlayer?
  • A: The time it takes to file with TaxSlayer depends on the complexity of your tax situation and the amount of information you need to enter. TaxSlayer claims that you can file your taxes in as little as 15 minutes if you have a simple tax situation and all your documents ready.
  • Q: How do I get my refund with TaxSlayer?
  • A: You can choose to receive your refund by direct deposit, paper check, or prepaid debit card. The fastest and most secure way to get your refund is by direct deposit, which can take up to 21 days from the date the IRS accepts your return. Paper checks can take up to six weeks to arrive by mail. Prepaid debit cards can take up to 10 days to arrive by mail and may have fees associated with them.
  • Q: Is TaxSlayer safe and secure?
  • A: TaxSlayer is safe and secure and uses the latest encryption technology to protect your personal and financial information. TaxSlayer also complies with the IRS security standards and undergoes regular audits and reviews to ensure the quality and accuracy of their service.
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I hope this blog post was helpful and informative. If you have any questions or feedback, please let me know. Thank you for reading and happy tax filing! 😊

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