Merek Travel Reviews: is merek travel legit?

Merek Travel Reviews: is merek travel legit?

As an avid traveler, I am always on the lookout for discounts and deals to make my trips more affordable. Recently, I came across Merek Travel, a new travel booking site claiming to offer rates up to 60% lower than major competitors. With promises of huge savings and a slick website, Merek Travel seemed too good to be true. Before booking what appeared to be an incredible deal on a weeklong trip to Hawaii, I decided to dig deeper into Merek Travel to determine if they were legit or just another scam waiting to take my money. Through research online and conversations with others who have used the site, I uncovered the truth about Merek Travel. Here is what I learned to help you decide if booking with Merek Travel is worth the risk.

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Merek Travel Reviews

What Is Merek Travel? An Overview of the Company

Merek Travel is an online travel agency that offers discounted rates on flights, hotels, vacation packages, and rental cars. Founded in 2008, Merek Travel is headquartered in San Francisco, California.

Business Model and Offerings

Merek Travel operates on a business model similar to other online travel agencies. We source deals and discounts from travel suppliers like airlines, hotels, and car rental companies which we then pass onto consumers. Our goal is to offer lower prices than competitors by leveraging our buying power and proprietary technology.

Merek Travel offers a wide range of travel products:

  • Domestic and international flights on major airlines
  • Hotel rooms at over 200,000 properties worldwide ranging from budget motels to luxury resorts
  • Complete vacation packages that bundle flights, hotels, and activities
  • Rental cars from trusted providers like Hertz, Avis, and Enterprise

In addition to discounted rates, Merek Travel provides 24/7 customer service, a price match guarantee, and no hidden fees. Our mission is to make travel accessible and affordable for everyone.

Trust and Reviews

Merek Travel is accredited by the Better Business Bureau with an A+ rating. While some negative reviews do exist online, the majority of customers report positive experiences booking travel through our site. Common compliments include easy-to-use interface, generous deals, and helpful customer service agents. Overall, Merek Travel seems to be a legitimate company, but as with any travel agency, it is best to compare prices across sites to find the best available deal.

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Merek Travel Reviews: The Good, the Bad and the Ugly

As an avid traveler, I’ve booked many trips through various travel agencies and tour companies. One relatively new operator that has garnered significant attention is Merek Travel. Based on reviews from customers and my own experience booking a guided tour of Italy through them, here is an overview of Merek Travel: the good, the bad and the ugly.

The good: Merek Travel offers very affordable packages to destinations around the globe, from Europe to South America to Asia. They have a user-friendly website where you can easily search and compare different itineraries and prices. My booking experience with them for the Italy trip went smoothly. The customer service agent was helpful and the payment process straightforward.

The bad: Some reviews mention issues with inaccurate or misleading itineraries and last-minute changes to bookings. There have also been complaints about subpar hotel accommodations and unprofessional local tour guides at some destinations.

The ugly: A few alarming reviews report canceled trips at the last minute without refunds, difficulty obtaining refunds for other reasons, and poor or no response from customer service regarding such issues.

In summary, while Merek Travel may be a budget-friendly option for guided tours and packages, travelers should go in with realistic expectations about the level of service and be aware of the potential risks, especially regarding canceled trips or difficulties obtaining refunds. For maximum assurance, I would recommend doing thorough research on recent reviews for your specific destination and itinerary before booking. With some caution and flexibility, Merek Travel can still offer good value for your money, but be prepared for some disappointments along the way.

Common Merek Travel Complaints: What to Watch Out For

As with any travel company, Merek Travel has received some complaints from customers regarding their experiences. Based on reviews, here are some of the most common issues to be aware of:

Hidden Fees

Some reviewers have noted unexpected fees added to their trip costs after booking, such as resort or service fees. Merek Travel’s website advertises “no hidden fees,” so any additional charges beyond the quoted price could understandably frustrate travelers. When booking, be sure to ask about any possible extra fees to avoid unwanted surprises.

Poor Customer Service

A few reviews mention difficulty contacting Merek Travel or a lack of response to questions and concerns. As with any travel company, there is always a chance of running into issues during your trip that require assistance. Make sure you have a way to readily reach their customer support in case you need help while traveling. It may also be wise to get travel insurance in the event you run into any emergencies.

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Misleading Information

A couple of reviews claim the resorts or amenities did not match the descriptions on Merek Travel’s website. While travel companies aim to portray destinations in an appealing light, some feel the depictions were exaggerated or misleading. Do some additional research on your own to get a balanced sense of what to expect. Look at reviews from other travel websites and recent photos from visitors to determine if the destination seems right for you.

Overall, the majority of reviews for Merek Travel are positive. But as with any travel agency, there are some complaints about hidden fees, customer service issues, and misleading information. By being an informed traveler, doing thorough research, and taking normal precautions, you can likely avoid or mitigate many of the common problems noted in the reviews. With realistic expectations about your destination and trip details, Merek Travel can still offer a rewarding travel experience for many.

Is Merek Travel a Scam? Factors to Consider

In my research into Merek Travel, I found no evidence that conclusively proves it is a scam. However, there are a few factors travelers should consider before booking to ensure a safe and enjoyable trip.

Lack of Reviews

Merek Travel currently has very few reviews from previous customers on independent review sites like Trustpilot or Consumer Affairs. The lack of reviews makes it difficult to determine if the experiences of past travelers were positive or negative. Additional reviews, especially from seasoned travelers, would help provide more insight into the company’s service and trip quality.

No Cancelation Policy

According to Merek Travel’s website, they do not currently offer trip cancelation insurance or have a published cancelation policy. This means if travelers need to cancel a trip for any reason, including unforeseen circumstances like illness, they risk losing most or all of the trip funds. Reputable travel companies typically offer optional trip cancelation insurance and have a fair cancelation policy in place.

New Company

Merek Travel appears to be a relatively new company, only operating since 2019. While new companies are not inherently untrustworthy, they have had less time to build a proven track record of high-quality service and trip experiences. Established companies with many years of experience organizing trips and serving customers often provide more peace of mind.

In summary, while Merek Travel does not show clear signs of being a scam, travelers should exercise caution, especially given the lack of reviews, cancelation policy, and short time in operation. For a worry-free trip, you may want to consider using a more reputable and established travel company. If booking with Merek Travel, be sure to pay by credit card in case you need to dispute any charges. With some time, Merek Travel may build a solid reputation, but as of now, travelers should go in with realistic expectations of the risks.

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Final Verdict: Is Merek Travel Legit or Should You Avoid It?

After reviewing Merek Travel and analyzing numerous customer reviews and complaints, I have reached a final verdict: Merek Travel is not an outright scam, but there are some issues that consumers should be aware of before booking.

Lack of transparency

Merek Travel does not clearly disclose all fees and charges upfront. Many customers report unpleasant surprises upon checking out from their hotel or arriving for their tour. Hidden charges for “optional” excursions, extra luggage fees, and taxes can significantly increase the overall cost. For budget travelers or those on a fixed income, these unanticipated fees can be problematic. Merek Travel needs to provide a complete and transparent breakdown of all costs before customers commit to booking.

Mediocre customer service

While some customers report receiving helpful assistance from Merek Travel’s customer service team, many others complain about long wait times, uninformed agents, and a lack of follow-through. For a travel company, customer service is paramount. Merek Travel must improve in this key area to build trust and loyalty among customers. Additional training for agents, increased staffing during peak seasons, and streamlining support processes could help address these common complaints.

Budget-friendly options, if you’re careful

Despite these downsides, Merek Travel does offer competitively priced travel options for those on a budget, especially if you book in advance and are vigilant about avoiding extra fees. For some, the lower upfront costs may offset the potential hassles. But go in with realistic expectations about the level of service and do thorough research on any excursions or add-ons before your trip.

In summary, while Merek Travel is a legitimate company, they still have significant room for improvement in transparency, customer service, and providing the full details for what customers are really paying for. For budget travelers willing to do some extra legwork, Merek Travel can be a suitable option. But for a worry-free travel experience, you may want to consider other alternatives. The choice is yours!


In summary, while Merek Travel appears to offer attractive deals and promotions, there are too many concerning reviews and complaints to recommend booking with them at this time. As an avid traveler myself, I cannot endorse a company that has failed to properly address valid customer concerns and continues to operate with little transparency. My recommendation would be to book with a reputable travel agency or do thorough research on other booking sites to find a trustworthy alternative. There are many honest companies working hard to provide great value and service to customers. I hope Merek Travel takes the necessary steps to improve and rebuild trust so I can reconsider them in the future, but for now, the risks seem too great.

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