Is Turo legit or scam: Turo reviews

Is Turo legit or scam: Turo reviews

Turo is a peer-to-peer car sharing platform that allows you to rent cars from other people or rent out your own car to others. It is often described as the Airbnb of cars, as it connects car owners and travelers who need a vehicle. But is Turo legit or scam? How does it work and what are the benefits and drawbacks of using it? In this blog post, we will review Turo and give you our honest opinion on whether it is worth it or not.

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Is Turo legit or scam

How does Turo work?

Turo works in a similar way as Airbnb. You can browse through thousands of cars available for rent on the Turo website or app, filter by location, price, type, features, and ratings. You can also read reviews from previous renters and check the availability of the car. Once you find a car that suits your needs, you can request to book it. The owner can either accept or decline your request within eight hours. If they accept, you will receive a confirmation and instructions on how to pick up the car. You can either meet the owner in person or use a remote key exchange method, such as a lockbox or a keyless entry system. You will also need to show your driver’s license and take photos of the car before and after the trip. When you return the car, you will need to fill up the gas tank, clean the car, and follow the owner’s instructions on where to park and drop off the key. You can then rate and review your experience with the owner and the car.

Turo review

Turo is a popular and fast-growing car sharing platform that has over 14 million users and 450,000 vehicles in the US, Canada, the UK, and Germany. It offers a variety of cars, from economy to luxury, from classic to exotic, from electric to hybrid. You can find cars that suit your budget, style, and needs, whether you need a car for a road trip, a business trip, a vacation, or a special occasion. You can also save money by renting a car from Turo, as it is often cheaper than traditional car rental companies. According to Turo, you can save up to 35% on average compared to other car rental options. You can also earn money by renting out your own car to others, as long as it meets Turo’s eligibility criteria. According to Turo, you can earn an average of $706 per month by listing your car on the platform. You can also set your own price, availability, and rules for your car, and choose who can rent it. Turo also provides insurance coverage and roadside assistance for both owners and renters, as well as customer support and dispute resolution.

Is Turo legit or scam?

Turo is a legit and reputable company that has been in business since 2009. It is not a scam, as it does not charge any hidden fees or take your money without providing a service. However, like any online platform that involves transactions between strangers, there are some risks and challenges involved. Some of the common issues that users may encounter with Turo are:

  • Cancellation: Both owners and renters can cancel a trip, but they may be subject to fees and penalties depending on the timing and reason of the cancellation. For example, if a renter cancels less than 24 hours before the trip, they will not receive a refund and will be charged a cancellation fee. If an owner cancels less than 24 hours before the trip, they will be charged a cancellation fee and their car’s availability will be blocked for the duration of the trip. Turo also reserves the right to cancel a trip for safety or security reasons, such as fraud, misrepresentation, or violation of the terms of service.
  • Damage: Accidents and damage can happen during a trip, and they can be costly and stressful to deal with. Turo requires both owners and renters to document the condition of the car before and after the trip, and to report any damage within 24 hours. Turo also offers different levels of insurance coverage for both owners and renters, ranging from basic to premium. However, the insurance may not cover all types of damage, such as wear and tear, mechanical failure, or personal items. The insurance also has deductibles, limits, and exclusions that users should be aware of. Users may also have to pay for additional fees, such as towing, cleaning, or administrative costs. In some cases, users may have to file a claim with their own insurance company or the other party’s insurance company, which can be time-consuming and complicated.
  • Disputes: Disputes can arise between owners and renters over various issues, such as payment, damage, mileage, fuel, cleanliness, or late fees. Turo provides a dispute resolution process that involves submitting evidence, communicating with the other party, and requesting reimbursement or compensation. Turo also has a team of customer support agents and claims specialists who can assist users with their disputes. However, the dispute resolution process can be lengthy and frustrating, and the outcome may not be satisfactory for everyone. In some cases, users may have to escalate their disputes to arbitration or litigation, which can be expensive and risky.
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What customers are saying

Turo has received mixed reviews from customers, with an average rating of 3.9 out of 5 stars on Trustpilot, based on over 10,000 reviews. Some of the positive feedback that customers have given about Turo are:

  • They enjoyed the convenience, flexibility, and variety of cars that Turo offers.
  • They found the booking process easy and smooth, and the communication with the owners friendly and helpful.
  • They had a great experience with the car and the owner, and they would use Turo again and recommend it to others.

Some of the negative feedback that customers have given about Turo are:

  • They had issues with the car, such as mechanical problems, cleanliness, or accuracy of the description.
  • They had problems with the owner, such as unresponsiveness, rudeness, or dishonesty.
  • They had trouble with the insurance, the damage, or the dispute resolution process, and they felt that Turo did not support them or protect them.

Benefits of Turo

Turo has several benefits for both owners and renters, such as:

  • Owners can make money by renting out their cars when they are not using them, and they can control the price, availability, and rules for their cars.
  • Renters can save money by renting cars from Turo, and they can choose from a wide range of cars that suit their preferences and needs.
  • Both owners and renters can enjoy the convenience, flexibility, and personalization that Turo offers, and they can connect with other car enthusiasts and travelers.

Pros and cons of Turo

Here is a table that summarizes the pros and cons of Turo:

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Pros Cons
– Offers a variety of cars, from economy to luxury, from classic to exotic, from electric to hybrid – Involves risks and challenges, such as cancellation, damage, or disputes
– Allows owners to make money and renters to save money – Requires documentation, communication, and coordination between owners and renters
– Provides insurance coverage and roadside assistance for both owners and renters – Insurance may not cover all types of damage, and has deductibles, limits, and exclusions
– Has customer support and dispute resolution services – Customer support and dispute resolution may not be responsive, effective, or fair

Turo website

The Turo website is https://turo.com/, where you can find more information about the company, the platform, the cars, the insurance, the terms of service, and the FAQs. You can also sign up, create a profile, list your car, or book a car on the website. You can also download the Turo app on your smartphone or tablet, which is available for both iOS and Android devices.

Turo: final verdict – worth it or not

Turo is a legit and innovative car sharing platform that can be a great option for both car owners and travelers who need a vehicle. It offers a variety of cars, a convenient and flexible booking process, and a potential to earn or save money. However, it also involves some risks and challenges, such as cancellation, damage, or disputes, that users should be aware of and prepared for. Users should also read and understand the terms of service, the insurance policy, and the dispute resolution process before using Turo. Ultimately, the decision to use Turo depends on your personal preferences, needs, and expectations, as well as the availability, quality, and reliability of the cars and the owners in your area. We hope this blog post has helped you to learn more about Turo and to make an informed choice.

Summary

Turo is a peer-to-peer car sharing platform that allows you to rent cars from other people or rent out your own car to others. It is often cheaper than traditional car rental companies, and it offers a variety of cars, from economy to luxury, from classic to exotic, from electric to hybrid. Turo also provides insurance coverage and roadside assistance for both owners and renters, as well as customer support and dispute resolution services. However, Turo also involves some risks and challenges, such as cancellation, damage, or disputes, that users should be aware of and prepared for. Users should also read and understand the terms of service, the insurance policy, and the dispute resolution process before using Turo. Turo is a legit and reputable company that has been in business since 2009, and it has over 14 million users and 450,000 vehicles in the US, Canada, the UK, and Germany.

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FAQs

Some of the pertinent frequently asked questions (FAQ) about Turo are:

  • How much does it cost to rent a car on Turo?
    • The cost of renting a car on Turo depends on several factors, such as the type, model, and age of the car, the location and duration of the trip, the demand and availability of the car, and the owner’s pricing strategy. You can see the total price of the car before you request to book it, which includes the base price, the trip fee, the protection plan, the taxes, and any extras or discounts. You can also use the price filter to find cars that fit your budget. According to Turo, the average daily price of a car on Turo is $55, but you can find cars as low as $10 or as high as $1,000 per day.
  • How much can I earn by renting out my car on Turo?
    • The amount of money you can earn by renting out your car on Turo depends on several factors, such as the type, model, and age of your car, the location and duration of the trips, the demand and availability of your car, and your pricing strategy. You can use the car calculator on the Turo website to estimate how much you can earn per month by listing your car on Turo. You can also set your own price, availability, and rules for your car, and choose who can rent it. According to Turo, the average monthly earnings of a car owner on Turo is $706, but you can earn more or less depending on your car and your performance.
  • What are the requirements to use Turo?
    • To use Turo as a renter, you need to meet the following requirements:
      • Be at least 18 years old in the US and Canada, or 21 years old in the UK and Germany.
      • Have a valid driver’s license in your country of residence.
      • Have a Turo account with a verified email address and phone number.
      • Have a payment method linked to your Turo account.
      • Agree to the terms of service and the cancellation policy.
      • Follow the owner’s instructions and rules for the car.
    • To use Turo as an owner, you need to meet the following requirements:
      • Be at least 21 years old in the US and Canada, or 25 years old in the UK and Germany.
      • Have a valid driver’s license in your country of residence.
      • Have a Turo account with a verified email address and phone number.
      • Have a payment method linked to your Turo account.
      • Agree to the terms of service and the cancellation policy.
      • Own or have permission to list a car that meets Turo’s eligibility criteria.
      • Maintain and clean your car regularly and ensure its safety and functionality.
      • Respond to requests and communicate with renters promptly and professionally.

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