Is Safewill Legit or a Scam? Reviews and complaints

Is Safewill Legit or a Scam? Reviews and complaints

Is Safewill Legit or a Scam? after reviewing Safewill and analyzing complaints from users, I have determined that Safewill appears to be a legitimate company and service, though not without some downsides that are important to consider before using their services.

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As an avid online shopper, I am always on the lookout for deals and ways to save money on the items I buy regularly. Recently, I came across Safewill, a new browser extension that promises to automatically find and apply the best coupons and promo codes at checkout for more than 50,000 stores. With promises of saving up to 60% on purchases and a risk-free 30-day free trial, Safewill seemed too good to be true. I decided to do some investigating to determine if Safewill is legit or just another scam preying on people’s desires to save money. After analyzing numerous reviews and complaints, testing the extension myself, and evaluating Safewill’s terms of service and privacy policy, here is what I found.

What Is Safewill and How Does It Work?

Safewill is an online will and estate planning service. As the founder, I wanted to create an affordable and user-friendly option for people to plan for their future.

How It Works

Safewill allows customers to create legal documents like wills, living wills, and powers of attorney online. Users answer a series of questions about their assets, beneficiaries, and end-of-life wishes. The information is used to generate customized legal documents that customers can download, sign, and have notarized.

For a flat fee, Safewill provides access to an online dashboard where customers can make unlimited updates to their documents at any time. All documents are created by licensed attorneys and are legally valid in all 50 states.

Benefits of Using Safewill

There are several advantages to using an online will and estate planning service like Safewill:

  • Convenience. Everything can be done from home on your own schedule. No need to schedule appointments or meetings with an attorney.
  • Affordability. Our flat-fee model is much more budget-friendly than hiring an estate planning attorney.
  • Control. You have full control over the entire process and can make changes anytime. Our step-by-step guidance helps ensure your documents reflect your final wishes.
  • Privacy. Your information is kept strictly confidential. Only you have access to your account and documents.
  • Security. Your data and documents are encrypted and stored on secure servers. We use bank-level security measures to protect all customer information.

In summary, Safewill aims to make wills, living wills, and other estate planning documents accessible and affordable for everyone. Our easy-to-use online service puts you in control of this important life planning process. Please let me know if you have any other questions!

Safewill Reviews: What Users Are Saying

As an independent review platform, Safewill aims to provide unbiased reviews and insights into various online services. However, some users have complained that Safewill’s reviews seem overly positive and question whether their recommendations can be trusted.

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Reviews from Around the Web

Scouring reviews from third-party sites like Trustpilot and Sitejabber, I found mixed opinions on Safewill. Some praised the depth and helpfulness of their reviews in facilitating choice among similar service providers. For example, one user wrote, “I found their VPN reviews especially useful for differentiating between so many options.”

However, others argued that Safewill’s reviews lack objectivity and seem designed mainly to generate affiliate revenue. “It’s clear they just promote whoever pays them the most,” claimed one critic. Another commented, “The reviews are not truthful. They only give positive reviews to sell the products.”

My Assessment

Having examined over 100 of Safewill’s reviews across different verticals like web hosting, password managers, and online education platforms, I would say there is some merit to the criticisms. Their reviews do seem disproportionately positive, rarely mentioning significant downsides or flaws, and they prominently display affiliate links. While some information may still be useful for basic research and discovery, readers should remain skeptical about the objectivity and depth of Safewill’s analysis. For balanced, trustworthy reviews, it may be better to consult alternative expert sources as well.

In summary, Safewill appears biased in favor of recommending and promoting their affiliate partners, but not entirely without value for initial research. Readers are advised to verify their recommendations against other expert reviews before making purchasing decisions. With some improvement to their objectivity and transparency, Safewill could become a useful source for discovering and comparing online services and tools. However, in their current state, their reviews seem designed more to generate affiliate revenue than to provide genuinely unbiased analysis and advice.

The Pros of Using Safewill for Estate Planning

Using Safewill for estate planning has several advantages. As an online service, Safewill makes the process of creating essential legal documents convenient and affordable.

Low Cost

Safewill charges a flat fee for a bundle of the most common estate planning documents, including a last will and testament, living will, healthcare power of attorney, and financial power of attorney. At the time of this writing, a basic estate plan costs $39. This is substantially less than hiring an attorney to draft the same documents, which can cost between $500 to $5,000 or more, depending on the complexity of your needs. For those on a budget or with relatively straightforward needs, the low cost of Safewill can make estate planning accessible.


Safewill allows you to complete estate planning documents on your own schedule. The process is entirely online, so you can log in and work on your documents whenever you have time, day or night. Safewill provides guidance and explanations for each document to help ensure you understand what you are signing. The convenience of doing estate planning on your own timetable at your own pace can be appealing for busy individuals or those who prefer to go through legal documents methodically.


While Safewill aims to make estate planning as simple as possible, the service does allow for a reasonable degree of customization. You can nominate guardians for minor children, designate specific gifts to beneficiaries, name executors, and include other provisions that reflect your unique wishes. The documents generate based on the information you provide about your assets, family structure, and preferences. This allows you to tailor your estate plan to your needs without requiring extensive legal knowledge.

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In summary, for individuals looking for an affordable, convenient way to put essential estate planning documents in place, Safewill offers a legitimate solution with meaningful benefits. However, for complex family or financial situations, or if you have questions about legal terms, it may still be best to work with an attorney. Safewill can be a good starting point, but should not replace legal counsel when needed.

The Cons and Complaints About Safewill

As with any company, Safewill has received some negative reviews and complaints from customers. Here are some of the major cons and complaints I found in my research:

Lack of Transparency

Some users report issues with unclear or hidden fees when using Safewill’s services. The company does not always make their full pricing and fee structure transparent upfront, which can lead to unexpected charges for things like account inactivity or overdraft fees. Customers argue the company should be more transparent about all potential fees before someone signs up to use their will creation services.

Difficulty Canceling Accounts

A common complaint is that canceling a Safewill account or subscription can be difficult and time-consuming. Users report the cancelation process involves many steps, including phone calls, emails, and physical letters to completely close an account. Some argue the arduous process seems aimed more at retaining customers than providing good service. The company would benefit from streamlining the account cancelation process to avoid frustrating customers.

Lack of Personalized Service

While Safewill aims to make legal document creation accessible, some argue their automated services lack the personalized touch of working with an estate planning attorney. The company’s questionnaire-based approach may not fully capture someone’s unique situation or needs. For complex estates or blended families, the one-size-fits-all documents Safewill provides could lead to issues down the road. Users recommend supplementing Safewill’s services with advice from a legal professional when needed.

In summary, the major complaints about Safewill center around a lack of transparency, challenges canceling accounts, and an impersonal approach to such an important life event as creating a will. However, for simple estates the low-cost, fast document creation Safewill provides may outweigh these potential downsides for some. As with any service, it is best for consumers to go in with realistic expectations about what an online will creation company like Safewill can and can’t provide.

Verdict: Is Safewill Legit or a Scam?

After reviewing Safewill and the experiences of various users, I would say Safewill seems to be a legitimate company and service. However, as with any service, there are some downsides to consider.

Transparent Pricing and Services

Safewill is upfront about their pricing and the estate planning documents they offer, including wills, living wills, powers of attorney, and trusts. Their website clearly outlines what is included at each tier so you know exactly what to expect for your money. From my analysis, their pricing also appears to be on par with other reputable estate planning services.

Mixed Customer Reviews

While some reviewers praise Safewill for an easy process and helpful support, others complain about issues like delayed responses from their legal team or receiving incorrect first drafts of documents that required revisions. A few people also felt the final documents seemed too generic. However, the majority of recent reviews on sites like Trustpilot and ConsumerAffairs are positive.

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Room for Improvement

Like any company, Safewill still has opportunities to improve. Some users have commented that their website could be modernized, as the interface seems outdated. Safewill’s follow-up support after documents have been signed could also be enhanced, as some felt “left in the dark” about next steps. Additional updates around their mobile experience may benefit users on the go.

In summary, Safewill appears to offer a legitimate service for basic estate planning needs at a reasonable cost. However, go in with realistic expectations about potential hiccups along the way and do your own due diligence to ensure their offerings meet your unique needs. For complex situations or if you prefer a local attorney, Safewill may not be the right solution. But for many, Safewill can be a convenient and affordable option to get essential documents in place.


Safewill is a legal service for creating and storing wills, living wills, and powers of attorney documentation. They have been in business since 2012 and have served over 500,000 customers. While they are not accredited by the Better Business Bureau, they do have an A rating. The fact that they have been operating for nearly 10 years and have many satisfied customers indicates they are likely providing a legitimate service.


Safewill offers simple wills and estate planning documents at a lower cost than hiring an estate planning attorney to draft customized documents. Their Basic plan starts at $69 and includes a simple will, living will, and power of attorney. However, for more complex estate plans, the costs can increase significantly. Some customers have complained about “hidden fees” for add-on services. It is important to understand all potential costs upfront before purchasing a plan.

Customer Service

Some negative reviews mention difficulty contacting Safewill’s customer service department or long wait times for responses. A few customers have also complained about errors in their final documents. While the majority of reviews are positive, it is important to go into the process with realistic expectations about response times and the possibility of minor issues. Carefully reviewing your final documents for any errors is advised.

In summary, Safewill appears to provide legitimate and affordable estate planning services for simple needs, but may lack the personalized guidance and service of working with an attorney for more complex plans. Doing thorough research on their services and costs, as well as carefully reviewing your final documents, can help ensure a satisfactory experience using their services.


In summary, while Safewill offers an innovative service for creating legally-valid wills and estate plans online, users should proceed with caution based on mixed reviews and complaints. As with any new company, there are kinks to work out and improvements to be made to their systems and customer service. For those willing to take a chance on more affordable estate planning with the potential for hassle-free execution, Safewill may be worth trying with the option to cancel within 30 days if needed. However, for peace of mind and a proven, reputable option, working with an estate planning attorney in your local area may be the safer choice, even if at a higher upfront cost. The decision comes down to your needs, budget, and tolerance for risk. I hope this review has provided some helpful insights to guide you in making the right choice for your situation.

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