Iliad Review: Is Iliad Legit or Scam?

 

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Iliad Review: Is Iliad Legit or Scam?

 

Iliad is a name that may evoke different associations for different people. For some, it is the title of one of the oldest and most influential works of literature in the Western canon, attributed to the ancient Greek poet Homer. For others, it is the name of a French telecommunications company that offers mobile phone, internet, and TV services. In this blog post, we will review the latter and try to answer the question: is Iliad legit or scam?

Iliad Review

Overview of Iliad

Iliad is a French company that was founded in 1991 by Xavier Niel, a billionaire entrepreneur and investor. The company operates under various brands, such as Free, Free Mobile, Alice, and Iliad Italia. Iliad is the fourth-largest telecom operator in France, with over 20 million subscribers as of 2020. It is also present in Italy, where it launched its mobile service in 2018 and gained over 7 million customers in less than three year. Iliad’s main competitors are Orange, SFR, and Bouygues Telecom in France, and TIM, Vodafone, and Wind Tre in Italy.

How Does Iliad Work?

Iliad’s business model is based on offering low-cost and simple plans for mobile phone, internet, and TV services. The company claims to have no hidden fees, no commitment, and no activation costs. Iliad’s mobile plans include unlimited calls, texts, and data in France and Europe, as well as some other countries depending on the plan. The prices range from €9.99 to €19.99 per month. Iliad’s internet and TV plans include high-speed fiber or ADSL connection, unlimited calls to landlines and mobiles in France and some other countries, and access to hundreds of TV channels and video-on-demand services. The prices range from €9.99 to €39.99 per month.

Iliad Review

Iliad has received mixed reviews from its customers and critics. On the positive side, many users appreciate the low prices, the simplicity, and the flexibility of the plans. They also praise the quality of the network coverage, the speed of the internet connection, and the variety of the TV content. On the negative side, some users complain about the poor customer service, the frequent technical issues, and the lack of transparency. They also criticize the quality of the devices, such as the routers and the set-top boxes, and the difficulty of canceling or changing the plans.

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Is Iliad Legit or Scam?

Based on our research and analysis, we can conclude that Iliad is a legit company that offers legitimate services to its customers. The company has a long history in the telecom industry and has a large market share in France and Italy. It is also listed on the Euronext Paris stock exchange and has a solid financial performance. However, this does not mean that Iliad is perfect or flawless. The company has faced some controversies and lawsuits over the years for various reasons, such as tax evasion, unfair competition, misleading advertising, and data protection. Therefore, we advise potential customers to do their own research and compare different options before choosing Iliad as their telecom provider.

What Customers Are Saying

Here are some examples of what customers are saying about Iliad on different platforms:

  • “I have been using Iliad for two years now and I am very satisfied. The network is good, the internet is fast, and the price is unbeatable. I have never had any problem with them.” – Jean-Pierre on Trustpilot
  • “I regret switching to Iliad. The customer service is horrible, they never answer the phone or reply to emails. The internet is slow and unstable, and the TV box is always freezing or crashing.” – Laura on Google Reviews
  • “Iliad is a great option for people who travel a lot or live abroad. The roaming is included in many countries and you can use your phone without worrying about extra charges. The only downside is that sometimes the network is not very good in some areas.” – Marco on Facebook

Benefits of Iliad

Some of the benefits of choosing Iliad as your telecom provider are:

  • Low prices: Iliad offers some of the cheapest plans in the market for mobile phone, internet, and TV services.
  • Simplicity: Iliad’s plans are easy to understand and have no hidden fees or surprises.
  • Flexibility: Iliad’s plans have no commitment or activation costs. You can change or cancel your plan at any time without penalties.
  • Coverage: Iliad’s network covers most of France and Italy with 4G or 5G technology. You can also use your phone in many other countries with no extra cost.
  • Content: Iliad’s internet and TV plans include access to hundreds of TV channels and video-on-demand services, such as Netflix, Amazon Prime Video, Disney+, and more.
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Iliad Website (URL)

The official website of Iliad is https://www.iliad.fr/. You can visit the website to learn more about the company, the plans, the devices, and the customer service. You can also subscribe to a plan, manage your account, or contact the support team online.

Iliad: Final Verdict – Worth It or Not?

In conclusion, Iliad is a legit and reliable telecom company that offers affordable and simple plans for mobile phone, internet, and TV services. However, it is not without flaws or drawbacks. Some customers may experience issues with the customer service, the technical quality, or the transparency of the company. Therefore, we recommend that you weigh the pros and cons of Iliad before making a decision. You may also want to compare Iliad with other telecom providers in your area and see which one suits your needs and preferences better.

Summary

Iliad is a French telecom company that offers low-cost and simple plans for mobile phone, internet, and TV services. The company has a large customer base in France and Italy and competes with other major operators in the market. Iliad has received mixed reviews from its customers and critics, with some praising its prices, simplicity, and flexibility, and others complaining about its customer service, technical quality, and transparency. Iliad is a legit company that offers legitimate services, but it is not perfect or flawless. Therefore, potential customers should do their own research and compare different options before choosing Iliad as their telecom provider.

FAQs

Here are some frequently asked questions about Iliad:

  • How can I subscribe to Iliad?
    • You can subscribe to Iliad online on their website https://www.iliad.fr/ or by phone at 0800 94 00 00 (free from a landline) or 06 44 64 00 00 (free from an Iliad mobile). You can also visit one of their physical stores or kiosks in France or Italy.
  • How can I cancel my Iliad plan?
    • You can cancel your Iliad plan at any time without penalties or fees. You just need to send a letter with your name, address, phone number, and customer ID to: Service résiliation – Free Mobile – 75371 Paris Cedex 08. You can also use the online form on their website [https://www.iliad.fr/resiliation/] or call their customer service at 3244 (free from an Iliad landline or mobile) or 01 78 56 95 60 (from another operator).
  • How can I contact Iliad’s customer service?
    • You can contact Iliad’s customer service by phone at 3244 (free from an Iliad landline or mobile) or 01 78 56 95 60 (from another operator). You can also use the online chat on their website [https://www.iliad.fr/assistance/] or send an email to [[email protected]]. You can also visit one of their physical stores or kiosks in France or Italy.
  • How can I check my Iliad account balance or usage?
    • You can check your Iliad account balance or usage by logging into your personal space on their website [https://mobile.free.fr/moncompte/] or by using their mobile app available for Android and iOS devices. You can also call *123# from your Iliad mobile to get a summary of your account information.
  • How can I change my Iliad plan or options?
    • You can change your Iliad plan or options by logging into your personal space on their website [https://mobile.free.fr/moncompte/] or by using their mobile app available for Android and iOS devices. You can also
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