ClearDesk Review: Is ClearDesk Legit or Scam?

ClearDesk Review: Is ClearDesk Legit or Scam?

ClearDesk is a platform that connects businesses with virtual assistants from countries like Argentina, the Philippines, and India. The company claims to source the top 1% of offshore talent and match them with the right clients based on their needs and preferences. But is ClearDesk legit or scam? In this blog post, we will review ClearDesk’s features, benefits, customer feedback, pricing, and more to help you decide if it is worth trying.

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ClearDesk Review

How Does ClearDesk Work?

ClearDesk works in four simple steps:

  1. Sign up: You can sign up for ClearDesk with no contracts, no setup fees, and a 7-day money-back guarantee. You just need to provide some basic information about your business and your virtual assistant needs.
  2. Matching: Within 10 business days, ClearDesk will go through an intensive process to choose your virtual assistant or team from their pool of screened, trained, and college-educated talents. They will consider your industry, skills, personality, and timezone to find the perfect fit for you.
  3. Onboarding: You will meet your virtual assistant or team and set goals and expectations with the help of a customer success manager. You will also get access to an HR manager who will handle payroll, benefits, taxes, and other administrative tasks for you.
  4. Working: Your virtual assistant or team will start working for you according to your hours and timezone. You can communicate with them via phone, email, chat, or video call. You can also monitor their work performance and productivity using ClearDesk’s dashboard and reports.

ClearDesk Review

ClearDesk offers a variety of services for different industries and niches. Some of the services they provide are:

  • Lead generation and sales assistant: They can help you with lead generation, lead qualification, appointment setting, cold calling, prospecting, client nurturing, follow-up emails and phone calls, and CRM maintenance.
  • Executive assistant: They can help you with managing calendars, setting appointments, organizing emails, responding to emails, follow-up emails, handling phone calls, providing admin support, researching and gathering information, managing projects, coordinating travel, and creating or refining SOPs.
  • Ecommerce assistant: They can help you with setting up stores on platforms like Shopify, Walmart, Amazon, etc., assisting in new product sourcing, initiating or refining product listing, handling inventory management, order management and fulfillment, shipment tracking, customer service, customer reviews process, CRM and project management.
  • Customer service assistant: They can help you with answering client requests via phone, email and social media, monitoring inbox, filling out request forms, setting appointments, experience with customer support software like Zendesk, experience with dialers such as Dialpad, Ring Central, Mojo, etc., providing admin support, researching and gathering information, organizing and maintaining client databases or CRM platforms such as Hubspot, Salesforce, Zoho, etc., and managing ticketing system.
  • Marketing and social media assistant: They can help you with creating social media profiles, planning a social media content calendar, executing the plan of daily or weekly posts, helping build a digital network (followers and clients), responding to social media inquiries, managing groups, ads, content, and outreach for social media platforms such as Facebook, LinkedIn, Instagram, Twitter, Pinterest, TikTok, etc., setting up and managing planning platforms such as Hootsuite, Later or Buffer, experience with Canva.
  • Real estate assistant: They can help you with prospecting, client nurturing, and appointment setting, managing, creating, and editing contracts, addendums, etc., scheduling showings and sending calendar invites, performing client follow-ups post showings, etc., managing and delivering documents to clients on platforms such as ZipForms and DocuSign, gathering documentation, chasing signatures, and using checklists to keep deals on track, managing inspections and other service providers, sending gifts and thank you cards to clients, answering and returning phone calls, answering client questions, providing electronic file management and organization.
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ClearDesk claims to save you up to 70% on your staffing costs by outsourcing your tasks to virtual assistants from low-cost countries. They also include benefits such as health insurance, paid time off, bonuses, etc., for their virtual assistants. You only pay a monthly fee based on the number of hours you need per week. There are no hidden fees or extra charges.

ClearDesk also offers a no-risk trial period where you can cancel anytime within the first 7 days and get a full refund if you are not satisfied with their service. They also have a customer success manager and an HR manager who will assist you throughout the process and ensure that your virtual assistant or team meets your expectations.

Is ClearDesk Legit or Scam?

Based on our research, ClearDesk seems to be a legit and reputable platform that provides high-quality virtual assistants and teams for small and big businesses. They have positive reviews from their clients who praise their professionalism, efficiency, communication, and results. They also have a transparent and simple pricing model that allows you to pay as you go with no contracts or commitments. They also have a money-back guarantee that gives you the option to try their service risk-free.

However, like any other outsourcing platform, ClearDesk may also have some drawbacks or limitations. For example, some clients may find their matching process too long or not flexible enough. Some clients may also experience some cultural or language barriers with their virtual assistants or teams. Some clients may also prefer to have more control or involvement in the hiring and training process of their virtual assistants or teams.

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Therefore, before you decide to use ClearDesk, you should consider your specific needs, preferences, and expectations. You should also do your own due diligence and research on the platform and the virtual assistants or teams they offer. You should also communicate clearly and regularly with your virtual assistant or team and provide them with constructive feedback and guidance.

What Customers Are Saying

Here are some of the testimonials from ClearDesk’s clients that we found on their website and on Trustpilot:

  • “ClearDesk has brought great additions to our team. The assistants are extremely smart and willing to understand and help with new processes. Lauren with ClearDesk team is very helpful and makes sure the workflow is monitored and that their talents are meeting our needs. Strongly recommended!” – Roberta
  • “I’ve been a ClearDesk client since April of 2021. Jeff and his team have been wonderful. They have partnered me up with two exceptional VAs that have made my life, and my team’s professional life a lot easier. I’ve worked with other VA companies, and ClearDesk is a cut above with high quality, professional, and reliable VA’s. I’ve worked with two VA’s thus far, and both have knocked it out of the park.” – Jason
  • “Clear Desk has been a great experience. We have been active clients of Clear Desk for approximately 4 months. We have nothing but a smooth and professional experience. Our VA is knowledgable and has completed many tasks efficiently and without a lot of intervention. The Clear Desk team is responsive and always there when we need anything.” – Gen Cimino
  • “The ClearDesk team is amazing! They are truly committed to your success and want to ensure you are always happy. Big shout out to Viannca as she was phenomenal setting expectations, following up and truly a joy to work with, thank you!” – Bailey Papazian
  • “Clear Desk has made my life so much easier! I was hesitant at first but after working with them for over 6 months now I can say it was one of the best decisions I ever made for my business. My VA is amazing, she handles everything I need her to do and more. She is always on time, professional, friendly, and proactive. She has become an integral part of my team and I don’t know what I would do without her.” – Sarah Jones
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Benefits of ClearDesk

Some of the benefits of using ClearDesk are:

  • You can save time and money by outsourcing your tasks to virtual assistants or teams who can handle them efficiently and effectively.
  • You can focus on your core business activities and goals while your virtual assistant or team takes care of the rest.
  • You can access a diverse pool of talents who have the skills, experience, and knowledge that you need for your business.
  • You can scale up or down your virtual assistant or team as needed without any hassle or extra cost.
  • You can enjoy a hassle-free experience with ClearDesk’s customer success manager and HR manager who will support you throughout the process.

ClearDesk Website

You can visit ClearDesk’s website to learn more about their services, pricing, features, testimonials, FAQs, blog posts, etc. You can also sign up for a free consultation or a trial period on their website.

ClearDesk: Final Verdict – Worth It or Not?

In conclusion, ClearDesk is a platform that provides virtual assistants and teams for small and big businesses who want to outsource their tasks and save time and money. They claim to source the top 1% of offshore talent and match them with the right clients based on their needs and preferences. They offer a variety of services for different industries and niches such as lead generation, sales, executive assistance, ecommerce, customer service, marketing, social media, real estate, etc. They also have a transparent and simple pricing model that allows you to pay as you go with no contracts or commitments. They also have a money-back guarantee that gives you the option to try their service risk-free.

Based on our research, ClearDesk seems to be a legit and reputable platform that has positive reviews from their clients who praise their professionalism, efficiency, communication

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